[Report] The Evolution of the Retail Industry CX Solution & Service Investments in 2018

[Report] The Evolution of the Retail Industry CX Solution & Service Investments in 2018

What Are CX Leaders within the Retail Sector Investing in to Enhance Their Customer Strategies? The research in this report has been created by the Customer Experience Exchange for Retail is a definitive guide to the top challenges, projects and biggest investment priorities shaping the 2019 strategies of Customer Experience, Services, Digital and Operation Leaders from across the retail industries.

These senior executives have shared their top challenges, plus their investment plans for the next six to twelve months. You can discover the full breakdown of those included in the research later in the report. Download your copy to discover what tops the investment plans for 2018 and beyond, and what is keeping CX leaders leaders awake at night!


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