[Infographic] Top 15 2018 Investment Priorities of CX Leaders in Retail

[Infographic] Top 15 2018 Investment Priorities of CX Leaders in Retail

CX senior executives from AT&T, Microsoft, Procter & Gamble, Sears, Roebuck and Co., Luxottica, McDonald's, Converse, Virgin, TGI Fridays, QVC, TCC, Longchamp announced what they will be investing in over 2019.

Investment areas include; In-Store Technology, Analytics, Emotional Engagement, Customer Experience Management, Multi-Channel Integration plus many more! Download the full infographic to see the top 15 and what ranked number 1!


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